Frequently Asked Questions
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What is AT&T Entertainment?
AT&T Entertainment is an ATT.net property that offers a market-leading content experience featuring full episodes of TV shows, movies, clips, and more for FREE! In addition, AT&T U-verse subscribers can view their U-verse guide and manage their DVR recordings from within the AT&T Entertainment experience.
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What do I need on my computer to get started with AT&T Entertainment?
Microsoft Windows XP SP2 (or higher), Microsoft Windows Vista, or Mac OS X
-Internet Explorer 6 (or higher), Firefox 2 (or higher), Safari 3 (or higher)
-Adobe Flash Player 9.0.115 (or higher) download
-Javascript and cookies also need to be enabled. -
How long is video available for viewing on AT&T Entertainment?
Most videos will be available indefinitely. However, some content is provided under strict licensing rules that limit the amount of time that a video can be offered on the site
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I live outside the US and can't watch videos. Why?
Our content partners currently require that we only allow videos to be shown to internet users within the U.S. If these requirements change, we will make the videos available to a wider audience.
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What do I do if I'm experiencing choppy or stalled playback during my video viewing experience?
While uncommon, if you are constantly experiencing frequent stalling or choppy media playback, please check the following:
-Ensure that your computer meets the minimum hardware and software requirements. Streaming video playback requires extensive CPU utilization. If your CPU is running at or above 75% utilization, you will likely encounter issues, such as sluggish or choppy media playback. You can reduce CPU usage by closing other programs and background services which you have running at the same time as your web browser.
-Windows: Press Ctrl+Alt+Del, click Task Manager and then click the Performance tab.
-Mac OS: Open the Activity Monitor Application
-Close all other programs and background services that you do not need while viewing online media content. -
Why Should I login to AT&T Entertainment?
You can browse and watch thousands of full TV show episodes, movies, and clips without logging in to AT&T Entertainment. However, by logging in with your ATT.net member ID, you can access additional features and functionality such as:
-Viewing age restricted content (if you meet minimum age requirements)
-Rating shows and movies
-Creating and managing a personalized library
-Sharing videos with friends via email
-Viewing your U-verse guide and managing recordings on your DVR (if you have an AT&T U-verse account associated with your ATT.net Member ID) -
How can I get an ID to login to the site?
You can login to AT&T Entertainment with any ATT.net (or legacy) Member ID. If you don't already have one, click on the Register link in the upper right portion of any page on the site. With your ID, you'll have access to additional features of AT&T Entertainment as well as many other AT&T properties on from www.att.net
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I'm using a Firefox browser with AdBlock and noticing that some of the video doesn't play. How do I resolve this?
If you're using AdBlock with Firefox, please disable AdBlock within your Firefox browser. This will allow you to browse through and enjoy all of the content AT&T Entertainment has to offer!
Still have a question?
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